Computer Plumber
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IT managed services provider in Charlotte, NC area offering turn-key technology solutions for small to medium sized businesses including computer workstations, servers, networks, backups, VoIP, and G Suite email server.
Strengths
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Efficient
Quickly identifies and fixes computer issues
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Affordable
Reasonably priced compared to competitors
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User-friendly
Easy to use interface for non-technical users
Weaknesses
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Limited features
Does not offer advanced computer repair options
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No mobile app
Only available on desktop computers
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No customer support
No live chat or phone support available
Opportunities
- Could add more advanced computer repair options
- Could create a mobile app for on-the-go computer repair
- Could partner with companies to offer Computer Plumber as a pre-installed software
Threats
- Competitors offering similar computer repair software
- Potential for security breaches or data loss
- New technology could make Computer Plumber obsolete
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Computer Plumber Plan
Computer Plumber offers a tiered pricing strategy with three versions, ranging from $10 to $30 per month, with increasing features.