Communication
4.5
15
Communication is a SaaS platform that offers a shared inbox ticketing system, a knowledge base, and a conversation thread feature to improve team and customer communication and productivity.
Strengths
-
Efficient
Allows for quick and easy communication between team members
-
Collaborative
Enables real-time collaboration and feedback
-
Accessible
Can be accessed from anywhere with an internet connection
Weaknesses
-
Dependent on internet
Requires a stable internet connection to function properly
-
Limited personal interaction
Lacks the personal touch of face-to-face communication
-
Potential for miscommunication
Messages can be misinterpreted or misunderstood without proper context
Opportunities
- Can be integrated with other tools to streamline workflows
- New features can be added to enhance functionality and user experience
- As remote work becomes more common, the demand for communication tools will increase
Threats
- There are many other communication tools available on the market
- Sensitive information can be at risk if proper security measures are not in place
- Some users may be resistant to change or prefer traditional forms of communication
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Communication Plan
Communications offers three pricing plans: Basic for $10/month, Pro for $20/month, and Enterprise for $30/month, each with increasing features.
Business Plan
90
month
Get access to the Communication's business platform.
10 users
10 Mailboxes
1 Docs site with Custom Domain
Unlimited Widgets
Unlimited Teams
Unlimited Domains
Unlimited Canned Replies
Workflows
Track Email Opens
SMTP Integration
Start Up Plan
0
month
Get access to the Communication's Start Up Plan for free.
1 Shared Inbox
3 Users
1 Docs Site
1 Widget
1 Domain
Unlimited Canned Reply
Growth Plan
30
month
Get access to the Communication's Growth Plan.
3 Users
3 Mailboxes
1 Docs site with Custom Domain
Unlimited Widgets
Unlimited Teams
Unlimited Domains
Unlimited Canned Replies
Workflows
Track Email Opens
SMTP Integration
SSO Free Forever
Manage Google Drive, Mailchimp, Dropbox Business, Microsoft PowerPoint, QuickBooks Desktop Enterprise, Canva, Zoho One, DocuSign, Salesforce Sales Cloud Suite, Adobe Photoshop with SSO
