CommPeak Dialer is a cloud-based predictive auto-dialer solution that helps midsize and large businesses' marketing and sales teams. It offers features such as recurring task arrangement, agent scripts, lead updates automation, call recording, campaign management, and scheduled report generation. The solution also includes configurable dashboards, user interfaces for inbound/outbound communication, appointment scheduling, and real-time call routing. It has advanced lead management and CRM integration capabilities, allowing users to import contacts and record customer/lead information. The auto-dialing feature enables professionals to use custom data.