Cohere | Workflos AppStore

Cohere

4.7

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Cohere is a customer platform that automates conversations and interactions to improve customer support while reducing costs and increasing customer satisfaction. It provides accurate answers to complex questions, instant routing and triage, and powerful workflows to proactively solve issues within your existing CX stack.

Website

https://www.cohere.io

Developer

Cohere

HQ Location

New York, NY

Number of Employees

Twitter

@CohereHQ

Strengths

Intuitive UI

Easy to use interface for non-technical users
Real-time collaboration

Multiple users can work on the same document simultaneously
Customizable templates

Users can create and save their own templates for future use

Weaknesses

Limited integrations

Does not integrate with many third-party apps
No mobile app

Only accessible through web browser on desktop or laptop
Limited storage

Users may need to upgrade to a higher plan for more storage space

Opportunities

Add more integrations with popular apps to increase usability
Create a mobile app to increase accessibility and convenience
Provide more storage options to accommodate larger files and documents

Threats

Other similar SaaS products may offer more features or better pricing
Data breaches or hacks could damage the company's reputation and trust with users
A recession or economic downturn could lead to decreased demand for SaaS products

Ask anything of Cohere with Workflos AI Assistant

https://www.cohere.io

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