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User-friendly interface
Easy to navigate and use
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Customizable features
Can be tailored to fit specific business needs
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Automated billing
Simplifies payment processing
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Limited integrations
May not work with all necessary software
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Lack of mobile app
No dedicated app for on-the-go use
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Limited reporting options
May not provide all necessary data insights
- Could increase functionality with more integrations
- Could improve accessibility and convenience
- Could provide more valuable insights for businesses
- May lose market share to similar products
- Could lead to decreased demand for product
- Could damage reputation and lead to loss of customers
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Review Distribution
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👍
High - rated users
Customers love the customer portal access, ability to print attendance sheets quickly, mailing labels, and student birthdays.Customers would like to see the ability to schedule private lessons added to the software.
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🤔
Average - rated users
Customers appreciate the ability to pull reports, manage attendance, and mass communicate with clients. They also like the ability to quickly access Enrollment History and annotate notes on most screens.Customers are not happy with the update that changed the attendance view for students. The 12 month view is too much information on the screen at once and it's difficult to locate missed classes from 3 months back. They suggest having 3 months at a time on the screen instead.
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👎
Low - rated users
Customers appreciate that ClassJuggler can maintain students, their payments, and the classes they are enrolled in. They also like that students can sign into their own portal and make payments.Customers find the software overwhelming and difficult to learn.
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