Beta
Chime
4.3
299

Not Claimed

Chime is a CRM and sales acceleration platform for real estate professionals that offers IDX websites, lead generation, marketing automation, advanced lead management, and AI to capture and convert leads into new agreements.
Website
http://chime.me
Developer
Chime Technologies, Inc.
HQ Location
Phoenix, AZ
Year Founded
2016
Number of Employees
119
Twitter
@ChimeCRM
Strengths
  • Ease of use

    Simple and intuitive interface

  • Affordability

    Low cost compared to competitors

  • Integration

    Seamless integration with other tools

Weaknesses
  • Limited features

    Lacks some advanced features compared to competitors

  • Customer support

    Inconsistent customer support quality

  • Mobile app

    Mobile app is not as robust as desktop version

Opportunities
  • Opportunity to expand into new markets
  • Opportunity to form partnerships with other SaaS providers
  • Opportunity to add new features and improve existing ones
Threats
  • Intense competition from established players and new entrants
  • Growing concerns over data security and privacy
  • Potential impact of economic downturn on customer spending

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Review Distribution

  • 👍
    High - rated users

    Chime is totally Realtor centric and has a Team Dashboard showing how many leads and how effectively they are being handled. It includes goals, easy to read analytics and property search for buyers and sellers. Chime also set up my website - now has a 'coming soon' feature for listings that is so easy to use. Great customer support, super responsive and helpful.It's many amazing features means you have to learn the product, but Chime makes it much easier as there is a 'Show me how' instruction that walks you through whatever it is you're trying to do, step-by-step. Love it!.

  • 👎
    Low - rated users

    Nothing to share here, I am sorry...oh may be the last rep that reached out.. She was very nice, too bad she is working for the wrong company.When you sign, 'it is all free and no contract etc' when you ask to cancel there us suddenly a One time Monthly Fee of $500 they charge and for what???The website was not ready for a month, the bill was paid though... Then I have requested the email to be updated with the one connected to my business instead with my personal email...it took more than a month for this to be done.. Then I scheduled a call to go over all with a rep so I can easily understand and implement.. I was given tons of links to watch.. because this is what I am paying the $500 per month ??? I was finally assigned a rep - she was able to explain 80% and the rest again- watch the videos... At this point I reached to another colleague of mine to ask about her experience...and she has a Team...she was so upset because she was paying just like me but the website wasn't ready and set correctly so she can't launch and use it.. BUT WAIT THERE'S MORE After a few more reviews and more research I decided to just cancel.. Called all the reps I have had the opportunity to speak with prior to buying the service and each number goes to a voicemail. Then I started receiving emails from TECH SUPPORT.. I am saving the emails so if you think I am just messing with you call me and I will forward the email... So let me finish quickly here.. After multiple emails from Tech Support - My 1st request to cancel was made on [SENSITIVE CONTENT]... today is [SENSITIVE CONTENT] and I am waiting for them to call me with THE NEXT STEP????.

Media

Chime b072e6e2-b697-4d4c-b336-d49d3e07c089.png Chime 86ff4544-b99e-48a1-a6c1-2ca81befdaec.png Chime 897c4bd1-72f9-4a5f-a22e-b6858a70a141.png Chime 0b997325-3421-4d43-b791-b1bd5f39cdcd.png Chime c0809a2f-5f39-48d9-881f-79030cd37654.png Chime 8de1a854-1d7b-42e4-92af-3cc44e82e667.png

Chime Plan

Chime offers a free version with limited features and a paid version for $4.99/month with additional features.
CORE $ Contact Us
Best for high-performing agents and new teams IDX Websites - Fully customizable to give you and your team the creative freedom to represent your brand. Includes custom Agent Subdomains Text Code Capture Tool - All your agents can capture leads using text codes for their listings. This can be added to signs, direct mailers, and much more. Open House Forms - Capture buyer lead information during open house tours by using customizable questionnaire forms. Property Alerts - Send new properties to buyer leads that match their browsing preferences or as directly requested to your agents. Send recently sold listings to seller leads in order to encourage them to take the next step in the process. Smart Dialer - Unlock the full potential of phone calls. Call leads, leave pre-recorded voicemails, schedule follow-ups, record notes, and more with just a few clicks in our easy-to-use Smart Dialer
PREMIER $ Contact Us
Best for established, fast-growing teams Onboarding Training - Get personalized 1 on 1 trainings to our product for your team. Dedicated Support - You'll get a dedicated account manager to help with continued training and product adoption on a monthly basis. Customized Roles - Customize your team structure to reflect your working model. Use this feature to collaborate with all related roles. Vendors/Partners - Loop in all related roles (like Escrow Agents, Home Inspection Companies, etc.) during the transaction process. You can even create customized Vendors / Partners according to your business needs. Lead Pond - The Lead Pond stores leads that are not assigned to an agent so that anyone on the team can claim and then follow up with them as they are available. Agent Accountability - Track your team members' calls, emails, and texts. Easily find who the agent is with the best performance at a glance. Business Goals - Set yearly business goals for your agents, keep track of their progress and work with them towards achieving your teams goal.
ENTERPRISE $ Contact Us
Best for large teams and brokerages Organization & Hierarchy - Manage your business by assigning different roles where they make the most sense. From Company owner, down to a standard agent group member. Enterprise Website - Feature your regions, offices, teams, etc. on your Company Website. Assign agents to a group, and manage which group goes to each website. Reporting - With the Enterprise edition, there is now an additional set of criteria that can be used to narrow down the specific groups that reporting is being displayed for.
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