ChatBeacon Live Chat
4.5
59
ChatBeacon Live Chat is a live chat software that comes in both cloud and installable versions. It allows real-time chatting with customers, monitoring and analyzing website traffic, and offers ChatBots that are compatible with IBM Watson Conversation, Google Dialogflow, Motion.ai, and Microsoft Bot Framework. A free demo or a 14-day risk-free trial is available without the need for a credit card.
Strengths
-
Real-time communication
Allows for immediate customer support and engagement
-
Customizable chat widget
Can be tailored to match the branding of the website
-
Analytics and reporting
Provides data on chat volume, response times, and customer satisfaction
Weaknesses
-
Limited integrations
May not work with all CRM or helpdesk software
-
No mobile app
Cannot be used on-the-go
-
Limited language support
May not be suitable for businesses with a global customer base
Opportunities
- Can improve customer experience and loyalty
- Can lead to increased conversions and revenue
- Can differentiate a business from competitors without live chat support
Threats
- May be vulnerable to hacking or data breaches
- May not be suitable for businesses with high chat volume
- May be expensive for small businesses or startups
Ask anything of ChatBeacon Live Chat with Workflos AI Assistant
https://chatbeacon.io
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ChatBeacon Live Chat Plan
ChatBeacon Live Chat offers three pricing plans starting at $19/month with increasing features such as chatbots and integrations.
ChatBeacon CLOUD
39
Per Month/Per Agent
For the Cloud
Unlimited Concurrent Chats
Unlimited Chat History
Operator Avatars
Mobile Chat Window
Proactive Chats
SMS Chat Integration*
AND MORE
ChatBeacon Pro CLOUD
69
Per Month/Per Agent
For the Cloud
Unlimited Concurrent Chats
Unlimited Chat History
Operator Avatars
Mobile Chat Window
Proactive Chats
SMS Chat Integration*
FirmoGraphics Integration*
AI ChatBot Integration*
Zapier Integration*
AND MORE
ChatBeacon Pro INSTALL-PAY-AS-YOU-GO
51
Per Month/Per Agent
For Your Server
Unlimited Concurrent Chats
Unlimited Chat History
Operator Avatars
Mobile Chat Window
Proactive Chats
SMS Chat Integration*
FirmoGraphics Integration*
AI ChatBot Integration*
Zapier Integration*
Whitebox branding
AND MORE
ChatBeacon Pro INSTALL CUSTOM
Custom $
Per Agent
For Your Server
Customized Setup Unlimited Concurrent Chats Unlimited Chat History Operator Avatars Mobile Chat Window Proactive Chats SMS Chat Integration* FirmoGraphics Integration* AI ChatBot Integration* Zapier Integration* Whitebox branding Customize Your Package AND MORE
Customized Setup Unlimited Concurrent Chats Unlimited Chat History Operator Avatars Mobile Chat Window Proactive Chats SMS Chat Integration* FirmoGraphics Integration* AI ChatBot Integration* Zapier Integration* Whitebox branding Customize Your Package AND MORE
SSO Free Forever
Manage Google Drive, Mailchimp, Dropbox Business, Microsoft PowerPoint, QuickBooks Desktop Enterprise, Canva, Zoho One, DocuSign, Salesforce Sales Cloud Suite, Adobe Photoshop with SSO
