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Comprehensive features
Includes features for scheduling, billing, and electronic health records
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Customizable templates
Allows for personalized templates for clinical notes and patient information
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Integration with other systems
Can integrate with other healthcare systems for seamless data sharing
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Steep learning curve
May take time for staff to fully learn and utilize all features
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Limited mobile access
Mobile app is limited in functionality compared to desktop version
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Cost
May be expensive for smaller practices or those on a tight budget
- Could add telemedicine features to stay competitive in the market
- Could partner with other healthcare providers to expand reach and services
- Could add features to improve patient engagement and satisfaction
- Facing competition from other healthcare software providers
- Changes in healthcare regulations could impact the software's functionality
- Data breaches or security concerns could damage the software's reputation
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Review Distribution
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👍
High - rated users
No information provided for high-rated segment.
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🤔
Average - rated users
Users like the patient registration task list and the grouping feature in the scheduling tab. However, the appointment scheduling feature is not user-friendly as it brings users back to today's date when switching providers.
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👎
Low - rated users
Users find Centricity Practice Solution too complex and not an out-of-the-box solution. Users need to purchase products from other vendors to make it a complete EMR, and these different components require their own maintenance and will often break down after an upgrade is installed. The product is difficult to use for team-based care, and there is no search capability within the main part of the EMR. Users find the e-prescribing feature to be subpar. The product support is better now that athena owns the product, but users are still dissatisfied and are looking to switch to Epic. The product does the bare minimum - allows users to document and bill for their work, schedulers to schedule, billers to bill.
Centricity Practice Solution Plan
