CDR Call Reporting for Cisco | Workflos AppStore

CDR Call Reporting for Cisco

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Variphy is a SaaS platform that offers analytics and management tools for Cisco Collaboration. It provides a single pane of glass for all necessary functions and was built based on feedback from Unified Communications professionals. Its features include dashboards, reporting and analytics for CUCM and UCCX, remote phone control, change management, and consulting services.

Website

https://www.variphy.com/landing/3-9-17/cisco-cdr-reporting

Strengths

Comprehensive reporting

Provides detailed call reporting for Cisco phone systems
Real-time monitoring

Allows for real-time monitoring of call activity
Customizable dashboards

Offers customizable dashboards for easy data visualization

Weaknesses

Limited compatibility

Only works with Cisco phone systems
Complex setup

May require technical expertise to set up and configure
Cost

May be expensive for small businesses or organizations with limited budgets

Opportunities

Could potentially integrate with other systems for more comprehensive reporting
Could expand to work with other phone systems besides Cisco
Could add additional features to make the product more competitive

Threats

May face competition from other call reporting software providers
Changes in technology could make the product obsolete or less relevant
An economic downturn could lead to decreased demand for the product

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https://www.variphy.com/landing/3-9-17/cisco-cdr-reporting

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High - rated users

Variphy brings together phone data in an easy reporting tool. Their support is fast, friendly, and knowledgeable. Variphy goes deeper in getting all the meta data needed from the phone system to get all the answers.Using the search feature requires higher permissions, but a report can be built for this. Variphy is enhancing the permissions area, so this may soon be addressed.