Capacity
4.7
59
Capacity is a SaaS company that provides AI-powered helpdesk support automation for customers and employees. It can answer more than 90% of inquiries without human involvement and escalates questions to subject matter experts when necessary.
Strengths
-
Scalability
Ability to handle large amounts of data and users
-
Ease of use
Intuitive interface and simple setup process
-
Customization
Flexible configuration options to meet specific business needs
Weaknesses
-
Limited integrations
Few options for integrating with other software
-
Pricing
Relatively high cost compared to similar products
-
Lack of features
Missing some advanced functionality found in other SaaS products
Opportunities
- Adding more options for integrating with other software
- Developing additional functionality to stay competitive
- Expanding into industries or regions not currently served
Threats
- Facing competition from established and emerging SaaS products
- Decreased demand due to economic factors
- Increased scrutiny and regulations around data privacy and security
Ask anything of Capacity with Workflos AI Assistant
https://www.capacity.com
Apolo
Squeak squeak, I'm a cute squirrel working for Workflos and selling software.
I have extensive knowledge of our software products and am committed to
providing excellent customer service.
What are the pros and cons of the current application?
How are users evaluating the current application?
How secure is the current application?
Sign up for free
Media
Capacity Plan
Capacity offers three pricing plans: Basic at $25/user/month, Pro at $50/user/month, and Enterprise at custom pricing with advanced features.
SSO Free Forever
Manage Google Drive, Mailchimp, Dropbox Business, Microsoft PowerPoint, QuickBooks Desktop Enterprise, Canva, Zoho One, DocuSign, Salesforce Sales Cloud Suite, Adobe Photoshop with SSO
