CallidusCloud Clicktools | Workflos AppStore

CallidusCloud Clicktools

4.2

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SAP Clicktools is a SaaS solution that helps businesses capture customer feedback through surveys, scripts, and forms. It integrates with Salesforce to centralize customer data and provide insights to improve sales, refine service, and identify new opportunities. The solution also offers automated workflows to engage customers and improve their lifetime value.

Website

https://www.sap.com/

Developer

SAP

HQ Location

Walldorf

Year Founded

1972

Number of Employees

107,437

Twitter

@SAP

Strengths

Customizable surveys

Allows for tailored surveys to fit specific needs
Integration with Salesforce

Seamless integration with Salesforce for easy data management
Real-time reporting

Provides real-time feedback and reporting for quick analysis

Weaknesses

Limited question types

Only offers basic question types, limiting survey options
Expensive pricing

Higher pricing compared to other survey software options
Steep learning curve

May require more time and effort to learn and navigate the software

Opportunities

Potential to expand integration to other CRM platforms
Opportunity to add more advanced question types for increased survey options
Potential to improve user interface for easier navigation and use

Threats

Facing competition from other survey software options in the market
Potential decrease in demand for surveys due to economic or industry changes
Negative feedback from customers could harm reputation and sales

Ask anything of CallidusCloud Clicktools with Workflos AI Assistant

https://www.sap.com/

Apolo

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