C2Perform
4.3
5
C²Perform is a comprehensive software solution for contact centers and customer support operations that offers a range of tools including Quality Assurance, Coaching, Learning Management, Knowledge Base, and Communications Tools. It is designed to improve performance and engage teams, and is used by some of the biggest brands in the world.
Strengths
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Customizable
Ability to tailor the software to specific business needs
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User-friendly
Easy to use interface for both administrators and employees
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Performance tracking
Provides detailed analytics on employee performance
Weaknesses
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Limited integrations
May not integrate with all necessary software or systems
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Cost
May be expensive for smaller businesses
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Learning curve
May take time for employees to fully understand and utilize all features
Opportunities
- Opportunity to expand into new markets or industries
- Opportunity to form partnerships with other software providers
- Opportunity to develop a mobile app for on-the-go performance tracking
Threats
- Competitors offering similar software solutions
- Decreased demand for performance tracking software during economic downturns
- Increased concern over data security and privacy may impact customer trust
Ask anything of C2Perform with Workflos AI Assistant
https://www.c2perform.com
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C2Perform Plan
C2Perform offers a tiered pricing strategy with three versions, ranging from $10-$25 per user per month, with increasing features.
SSO Free Forever
Manage Google Drive, Mailchimp, Dropbox Business, Microsoft PowerPoint, QuickBooks Desktop Enterprise, Canva, Zoho One, DocuSign, Salesforce Sales Cloud Suite, Adobe Photoshop with SSO
