Business VoiceEdge | Workflos AppStore

Business VoiceEdge

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Comcast offers a cloud-based phone system called Business VoiceEdge that includes SIP trunking and hosted PBX applications. It allows directory-based routing of inbound calls and communication features for employees. It can be combined with Business Internet for a single-provider VoIP solution. Comcast also offers PRI trunking for businesses that are still migrating to all-IP networks. Standard features include self-service web portals and hunt groups, while UC features include voicemail to email and a mobile app that extends PBX features to smartphones and tablets. The service is priced on a monthly basis, with businesses paying per-line charges based on the number of simultaneous calls needed.

Website

https://business.comcast.com/enterprise/voice

Strengths

Reliable

Consistent and high-quality voice service
Scalable

Can accommodate businesses of all sizes
Feature-rich

Includes a wide range of features such as call forwarding, voicemail, and conferencing

Weaknesses

Limited availability

Only available in certain areas
Requires internet connection

Relies on internet connectivity, which can be a weakness in areas with poor internet service
Cost

May be more expensive than other voice services

Opportunities

Increasing need for reliable and feature-rich voice services
Opportunity to expand into new markets and areas
Potential to integrate with other business software and tools

Threats

Competition from other voice service providers
Potential for increased regulation and compliance requirements
Rapidly evolving technology may make the service obsolete or less desirable

Ask anything of Business VoiceEdge with Workflos AI Assistant

https://business.comcast.com/enterprise/voice

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Review Distribution

👍

High - rated users

Ability to set up different options for when business is closed or for holidays.Price increases after promotion expires. Would like a set price that does not vary so much from year to year.
🤔

Average - rated users

VoiceEdge receptionist console works very well.Managing phones is a nightmare. The web-site used is severely underpowered.
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Low - rated users

VoiceEdge receptionist console works very well.Managing phones is a nightmare. The web-site used is severely underpowered.

Media

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Business VoiceEdge Plan

Business VoiceEdge offers three pricing plans starting at $29.95/month with varying features such as unlimited calling and advanced collaboration tools.