brandy.im
4.9
5
Brandy is a platform that combines AI assistants, chat-apps, and live agents to provide a holistic workflow for customer interactions. It offers up to 70% automation rate and allows businesses to communicate with customers on their website and messaging apps like Whatsapp, Instagram direct, and Apple Messages for business.
Strengths
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Ease of use
Simple and intuitive interface
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Customization
Ability to customize branding and messaging
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Collaboration
Real-time collaboration and feedback features
Weaknesses
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Limited integrations
Few integrations with other tools and platforms
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Pricing
Relatively expensive compared to competitors
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Limited features
Lacks some advanced features offered by competitors
Opportunities
- Opportunity to add more integrations with popular tools
- Potential to add new features to stay competitive
- Opportunity to target specific industries or niches
Threats
- Intense competition from established players and new entrants
- Potential impact of economic downturn on customer spending
- Growing concerns about data privacy and security
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https://brandy.im
Apolo
Squeak squeak, I'm a cute squirrel working for Workflos and selling software.
I have extensive knowledge of our software products and am committed to
providing excellent customer service.
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brandy.im Plan
Brandy.im offers a free version with limited features and a paid version starting at $9/month with additional features.
Brandy Go
50
1000 MAU
Get an AI assistant for your Brand less than an hour
Billed by monthly active user
NLU assistant
Chat-applications: special button-bots scenarios
Livechat widget
Connected channels: WA, Instagram, Apple Messages etc
Individual pricing for 50 000+ MAU
Brandy's Messaging Center
29
1 Agent
Professional text-based contact center solution
Agent console
Supervisor control panel
Routing management
Analytics
Brandy Enterprise
Contact Us
Everything you need to run CX workflow consisting of AI, live agents and chat-automation
Cloud or on-premise deployment
Chatbot development studio
NLU training module
Advanced platform settings
SSO Free Forever
Manage Google Drive, Mailchimp, Dropbox Business, Microsoft PowerPoint, QuickBooks Desktop Enterprise, Canva, Zoho One, DocuSign, Salesforce Sales Cloud Suite, Adobe Photoshop with SSO
