Boost.ai is a cloud-based and on-premise conversational AI platform that helps businesses create, launch, and manage chatbots to automate customer service and internal support queries at scale. It uses self-learning AI, deep learning, and NLP technologies with its proprietary ASU technology to interpret and respond to queries via a chatbot or applications like Skype, Messenger, and Slack. Boost.ai offers features such as centralized information repository, authentication management, pre-defined templates, language detection, conversational IVR, and more. It also enables managers to gain insights into conversational data, quality rating, and other metrics via analytics and statistics to optimize customer engagement.