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Automation
Automated billing and invoicing processes
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Customization
Ability to customize invoices and payment options
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Integration
Integration with popular accounting software
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Pricing
Pricing may not be affordable for small businesses
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Limited Features
May not have all the features required by larger businesses
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Customer Support
Customer support may not be available 24/7
- Growing demand for automated billing and invoicing solutions
- Opportunity to add new features and expand product offerings
- Opportunity to form partnerships with other SaaS providers
- Competition from other established billing and invoicing software providers
- Decreased demand due to economic downturn or recession
- Potential for security breaches and loss of customer data
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Review Distribution
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👍
High - rated users
The best part of the new system (vs the Classic Bill.com) is the bill payment grouping. You can filter for the name of the vendor, select the invoices to pay and mark the date on the next page. Very easy.
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👎
Low - rated users
The new system is so tech heavy that it takes twice as long to enter an invoice. The recognition software only works on half the invoices that are uploaded. At times it picks the wrong vendor completely. I have to choose the vendor, wait for it to "find" a match in my system, select it and then move to the invoice number, date and then look for the box that houses the amount. It is so spread out that it takes too long for the eye to move down the page. I have stopped putting my invoice number in the description because it means I have to scroll down the entry page. I loved the old version where everything existed in about 4 inches of space. If you have to skip an entry, and go to the next page in the document, it will associate that skipped page to your next entry, even after it is marked not to associate. I have found multiple invoices matched to the wrong vendors and how to find these is a nightmare. If I have a duplicate invoice in my uploaded documents, i have to close the window and go back to the Inbox screen. I then have to guess which document contains my duplicate because it is not clear which one I was working on. I cannot see the duplicate invoice, but only a thumbnail of the 1st document in my stacks. I have contacted customer service after they cut off the Classic version, I received an email asking me to explain what was happening. I did, and then nothing happened.
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