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Automation
Automated booking management and communication
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Customization
Highly customizable booking engine and website design
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Integration
Integration with various payment gateways and third-party services
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Pricing
Pricing can be expensive for small businesses
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Learning Curve
Steep learning curve for new users
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Customer Support
Customer support can be slow to respond
- Opportunity to expand into new markets and industries
- Opportunity to add new features and integrations
- Opportunity to form partnerships with other businesses
- Competition from other booking and property management software
- Potential impact of economic downturn on travel and hospitality industry
- Potential threat of data breaches and cyber attacks
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Review Distribution
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👍
High - rated users
This software has a lot of features. Easy to set up and manage. Support it's on line. Intuitive. Adaptive and integrated with all application and platforms. You will improve timing . Tori's , activities, b&b. Everything all in one.Could be more accessible for Latin American payments. Like Mercado Pago.
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🤔
Average - rated users
Endless features/integrations. Low pricing versus competition.User interface is a train wreck. Classic legacy approach of throwing in the kitchen sink and not focusing on identifying differences in workflow between a 5k bed hotel chain and a smaller independent owner with a few STRs to manage. Might be good if you have a full-time IT team to setup, but its overkill, overcomplicated, and extremely dated in the user interface for smaller, < 100 unit STR owners. Once other services are integrated, it's challenging to determine if changes applied are even working since there's no "preview" option to see what if the integration is working. Ex: I use PriceLabs for dynamic pricing, went through integration steps, yet pricing inside of Beds24 never appears to pull in pricing as it does with direct channel integration. Additionally, Beds24 appears to be the exact same product as BookingAutomation.com, which just a different pricing strategy and website branding. This is disappointing and feels a bit misleading given they're positioned at completely different solutions, yet appear to be running on the same dated backend system.
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👎
Low - rated users
The best part of this app is you have not worried about your holiday planing or rental property for your business. These features are awesome because it make you independent and confident.Nothing is like dislikes about this app because its make your manual work easier and comfortable without reaching or cantact to anyone. All features are perfect.
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Beds24 Plan
