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User-friendly interface
Easy to navigate and use
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Comprehensive features
Covers all aspects of auto repair shop management
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Cloud-based
Accessible from anywhere with internet connection
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Limited customization options
Cannot be tailored to specific business needs
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No mobile app
Can only be accessed through web browser
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No free trial
No way to test the product before purchasing
- Can expand functionality by integrating with other tools
- Can adapt the product to serve other types of businesses
- Can create versions tailored to specific regions or languages
- Other auto repair shop management software with larger market share
- Decreased demand for auto repair services
- Risk of sensitive customer and business data being compromised
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Review Distribution
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👍
High - rated users
The company is receptive to end user suggestions and implements changes accordingly. The support staff is excellent and responsive. The texting feature and direct interfaces with suppliers improve communication and efficiency.The interface with tire suppliers is not as efficient as with parts stores.
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👎
Low - rated users
The software works as it should sometimes.The online version still has issues with being locked out of tickets, system downtime during busy periods, poor vehicle selection menu, lack of automatic capitalization for customer information, and difficulty carrying forward quotes to new invoices. Printing can also be problematic.
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Bay-masteR Plan
