Back is the first employee service platform for internal service teams to organize and automate all workplace requests and processes on one intuitive platform. It provides employees with a convenient way to get help and information and always know who is taking care of their question. The platform integrates with various communication channels (including Slack and email), so employees can submit requests the way they are used to. Back centralizes all requests in one easy-to-use platform and helps internal service teams respond to them using approvals, forms, reports and integrations. Back automatically answers recurring requests and tasks that do not require the experts’ involvement, saving the experts valuable time. Back provides full transparency to managers by tracking the time their teams spend on resolving requests and helping you proactively identify trends to improve internal workflows.