If you are looking to improve engagement levels in your business and, in doing so, create stronger teams, effective managers and a happier working life, then you need to start with a survey. Understanding how your employees are thinking and feeling sits at the very heart of your engagement journey. Their feedback will drive your decisions, give you areas of focus and help you put plans in place to make improvement happen. But it’s not just knowing what questions to ask; it’s knowing how to ask them. Our b-Heard survey is powered by our academically rigorous methodology, developed alongside academics the University of Plymouth and the Department of Trade and Industry, and is proven to get to the heart of what people want and expect from their working lives. This unique system looks for patterns, connections and correlations between employee responses, taking you beyond just identifying how your employees feel – it uncovers why they feel that way. It’s been tested on millions of UK employees and is continually reviewed.