Autotask PSA
4.2
105
Autotask PSA is an IT business management platform that includes a service desk, project management, account management, documentation management, time tracking and billing, contracts, resource management, inventory and procurement, and reporting. It allows supervisors to configure workforce security levels and time off policies, use the dispatch calendar to handle service calls, and manage inventory across multiple locations. It also facilitates integration with several other tools.
Strengths
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Automation
Automates various business processes
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Integration
Integrates with various third-party tools
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Customization
Highly customizable to fit specific business needs
Weaknesses
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Complexity
Can be complex to set up and use
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Cost
Can be expensive for small businesses
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Learning Curve
Has a steep learning curve for new users
Opportunities
- Growing market for PSA software
- Opportunity to expand into new markets
- Opportunity to add new features and functionality
Threats
- Competition from other PSA software providers
- Decreased demand due to economic downturn
- Security threats and data breaches
Ask anything of Autotask PSA with Workflos AI Assistant
http://www.autotask.com/
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Autotask PSA Plan
Autotask PSA offers three pricing plans starting at $49 per user per month, with increasing features and capabilities.