Audara is a telephony and VoIP solution that helps businesses streamline processes related to call routing, chat campaign management, contact history tracking, predictive dialing, and more from within a unified platform. It allows staff members to set up extensions, create ring groups, conduct audio conferences, and configure automatic audio responses, among other operations. Audara enables team leaders to route calls based on agent skills, create campaign scripts, build dial lists, configure custom breaks, and set up after-call work times. It lets employees build password-protected VIP chat campaigns, manage video calls, record chats, and create personalized widgets. With the monitoring dashboard, supervisors can define conversion goals, monitor agent activities, and ...