Review Distribution

• 👍

  High - rated users

  Auctria is very intuitive, and so much easier to use than other nonprofit event softwares on the market. The database function is straight-forward and doesn't have too many layers to it, so data entry is really fast. The website, ticket sales component, donor/guest information, and night of event entry all sync together really well. It takes less than 5 minutes to train volunteers on guest registration, and the materials are quality. Any time that I have had an issue, which hasn't been often, Auctria will get back to me quickly with a solution.The only thing I would change would be to make the display sheets a little more dynamic, so they could be individually altered. Perhaps if there were an option to download them as a Word file, it would make it easier to adjust text sizing, photo sizing, etc. Also, it would be great if Auctria had a mobile bidding component.

• 🤔

  Average - rated users

  I liked that the customer service was quick to respond, I liked that the website portion was easy to use and create once I watched the tutorial.I didn't like that the customer service reps weren't available for calls or instant messaging help. I didn't like how difficult it was to set up the credit card system I didn't like how difficult it was to set up the kiosk part.

• 👎

  Low - rated users

  I worked my entire career in Information Technology, oftentimes implementing software, and Auctria is, by far, the most complete software solution I have ever seen. The software is intuitive, training is available regularly, the user guide is excellent, and the Help Desk is incredibly responsive. If you need an easy-to-use solution for your auction, Auctria should be your go-to solution.The only thing I can thing to change is to make the Excel downloads use a newer version. But perhaps that was a problem with the computer I was on rather than Auctria, not sure.

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