Atlassian Enterprise Support
4.3
34

Not Claimed

The SaaS provider offers reliable support services with fast response times to ensure smooth system operations.
Developer
Atlassian
HQ Location
Sydney
Year Founded
2002
Number of Employees
18,978
Twitter
Strengths
  • 24/7 Support

    Access to support at any time

  • Expertise

    Access to Atlassian's team of experts

  • Customization

    Ability to customize support to fit specific needs

Weaknesses
  • Cost

    Higher cost compared to standard support options

  • Limited Availability

    Only available for enterprise-level customers

  • Dependency

    Dependency on Atlassian for support

Opportunities
  • Ability to quickly resolve issues and improve productivity
  • Ability to provide better support to customers
  • Ability to differentiate from competitors with better support
Threats
  • Emergence of new competitors offering similar support options
  • Decreased demand for enterprise-level support during economic downturns
  • Risk of being impacted by any negative changes or issues with Atlassian

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Atlassian Enterprise Support Plan

Atlassian Enterprise Support offers a tiered pricing model based on the number of users and version features, starting at $50,000/year.
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