Aquant Intelligent Triage is a field service troubleshooting tool that gives your technicians & customer service reps the best repair solution for every service call. Intelligent Triage uses Service Language Processing to combine your organization's historical service data with the knowledge of your most experienced field technicians. The result is an easy-to-use application that diagnoses the root of an issue and immediately identifies the actions and parts that are the most likely fix it right – the first time. Improve first-time-fix rate, reduce parts consumption, and delight your customers with world-class support and uptime.