Alida
4.3
77
Alida offers a Total Experience Management Platform that helps companies make better decisions by gathering insights from a community of engaged customers. Their platform has been used by over 176 million people globally and has informed over 60,000 customer experience initiatives. Companies like HBOMax, Adobe, Lululemon, and LinkedIn use Alida to anticipate their customers' needs and build long-term relationships.
Strengths
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Versatile
Can be used for various types of surveys and feedback collection
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Customizable
Allows for customization of surveys and reports
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Real-time reporting
Provides real-time insights and reporting
Weaknesses
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Expensive
Pricing may be too high for some businesses
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Steep learning curve
May take some time to learn how to use all features
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Limited integrations
May not integrate with all necessary tools and platforms
Opportunities
- Increasing importance of customer feedback in business decision-making
- Potential for more integrations with other tools and platforms
- Opportunity to expand into new markets
Threats
- Competition from other survey and feedback tools
- Potential impact of economic downturn on business
- Potential impact of changing data privacy regulations on business
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https://www.alida.com/
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Alida Plan
Alida's pricing strategy offers three versions with varying features and pricing, starting at $1,500 per year.
SSO Free Forever
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