Ensure customers have personalized experience every time they interact with your business. Empower your agents with a 360 degree view of customer information over a unified screen. Make your agent focus on quicker resolution instead of juggling screens and going out of context. NovelVox unified agent desktop further offers industry-specific interface along with easy drag and drop designer studio. Get set to deliver quality first call resolutions and reduce AHT with customer information, interaction history and self (agent’s) performance stat - all on a single screen. The powerful solution with 75+ integration eases the life of agents and delight customers.