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Intuitive Interface
Easy to use interface for managing call center operations
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Automated Dialing
Automated dialing system saves time and increases efficiency
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Customizable Reports
Ability to create custom reports for analyzing call center performance
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Limited Integrations
Limited integrations with other software and tools
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No Mobile App
No mobile app available for managing call center operations on-the-go
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No Social Media Integration
No integration with social media platforms for managing customer interactions
- Opportunity to expand into new markets and industries
- Opportunity to integrate with AI for more advanced call center operations
- Opportunity to form partnerships with other SaaS providers for increased functionality
- Threat of competition from established call center software providers
- Threat of economic downturn affecting demand for call center software
- Threat of data breaches and security concerns affecting customer trust
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Review Distribution
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👍
High - rated users
Adversus does exactly what me and my team were searching for since long time. I like the fact it's both a CRM and a phone system provider, I don't need to use many tools and integrate them all together anymore. The software is well done, it works perfectly and if there is any issue the customer support can really solve the problem.I didn't find any problem with Adversus till now. I suggested to add some extra features that can improve it and the [SENSITIVE CONTENT HIDDEN] told me they are on the pipeline.
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🤔
Average - rated users
Adversus is really very easy to use and has many functions. Also, if I have any problems the customer service helps out right away via mail, call or chat. Great work. Thank you.Adversus could still do some work on user-friendliness, i.e. a better user interface for calls. Incoming calls are a bit cumbersome. It should be intuitive. By the way, if Adversus would include a CRM, the software would be much stronger.
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👎
Low - rated users
Adversus is really very easy to use and has many functions. Also, if I have any problems the customer service helps out right away via mail, call or chat. Great work. Thank you.Adversus could still do some work on user-friendliness, i.e. a better user interface for calls. Incoming calls are a bit cumbersome. It should be intuitive. By the way, if Adversus would include a CRM, the software would be much stronger.
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Adversus Plan
