Beta
Zipwhip
4.5
147

Not Claimed

Zipwhip provides a texting solution for businesses to engage with customers through their existing phone numbers and integrates with various software applications.
Website
https://www.zipwhip.com/
Developer
Zipwhip
Category
Marketing
HQ Location
Seattle, WA
Year Founded
2007
Number of Employees
54
Twitter
@zipwhip
Strengths
  • Efficient Communication

    Allows for quick and easy communication with customers through text messaging.

  • Integration

    Integrates with various CRM and marketing automation tools for streamlined communication.

  • Automation

    Automates responses and messages for increased efficiency and productivity.

Weaknesses
  • Limited Features

    Lacks some advanced features such as video messaging and chatbots.

  • Pricing

    Pricing can be expensive for small businesses or those with a limited budget.

  • Limited International Support

    Only supports messaging within the United States and Canada.

Opportunities
  • As more customers prefer text messaging as a communication method, there is an opportunity for growth.
  • Opportunity to expand internationally and offer messaging services in other countries.
  • Opportunity to add more advanced features such as video messaging and chatbots to stay competitive.
Threats
  • Competitors offering similar services may take away market share.
  • Regulations around text messaging and data privacy may impact the business.
  • As customer preferences change, there is a risk that text messaging may become less popular as a communication method.

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Zipwhip Plan

Zipwhip offers a range of plans starting at $35/month with varying features such as messaging, automation, and analytics.
Starter $ 19 500 messages, 1 user, 1 line
Level up your small business's communications with texting. Unlimited Contacts MMS Messages Reports Message Notifications Full App Suite Access
Unlimited $ 49 Unlimited messages, Up to 3 users, 1 line
Provide your team with unlimited texting and essential features. Starter Features Keywords for Purchase
Premium $ 99 Unlimited messages, Up to 5 users, 1 line
Empower your business with added features for automation and personalization. Unlimited Features 3 Keywords Additional keywords for purchase Custom Signatures User Management Integration for Purchase Payments by Text
Commercial $ Custom Pricing Unlimited messages, users and lines
Advanced, customizable solutions for mid-sized and large businesses. Premium Features Unlimited Keywords Integrations Global Feature Settings Advanced Personalization Options Advanced Reporting & Analytics Advanced Security & Compliance Features Dedicated Account Management
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