Wazo
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Enterprise Unified Communication is a suite of applications that enables collaboration, mobility, and remote work for SMBs. It offers voice, video, and instant messaging features through web, desktop, and mobile applications.
Strengths
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Open-source
Community-driven development and customization
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Unified Communications
Integrates voice, video, chat, and email in one platform
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Scalability
Can handle large volumes of users and calls
Weaknesses
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Complexity
May require technical expertise to set up and maintain
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Limited Support
Community support may not be sufficient for enterprise-level needs
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Lack of Features
May not have all the features of proprietary UC solutions
Opportunities
- Increasing demand for UC solutions
- Ability to tailor the platform to specific business needs
- Open-source model can save on licensing fees
Threats
- Proprietary UC solutions with more features and support
- Open-source software may be more vulnerable to security threats
- Compliance with industry regulations may be more difficult with open-source software
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Wazo Plan
Wazo offers a free version with basic features and a paid version with advanced features starting at $15/user/month.