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Spectrm
4.5
46
Spectrm is a conversational marketing platform that allows marketers to design custom chatbots and connect them to their paid and organic growth channels. It offers chatbot analytics, marketing automation tools, and conversational AI to personalize customer experiences at scale. Spectrm optimizes paid acquisition marketing by connecting audiences to bots from Facebook and Instagram ads using click to Messenger campaigns. It also enables organic social teams to automate their Instagram messaging and Facebook page inbox using conversational AI. Growth teams can connect their bots to conversational display ads in Google DV360 using Spectrm and AdLingo. Spectrm integrates with Google Business Messages to enable consumers to discover marketing chatbots built with Spectrm via organic Google search, paid search campaigns, Google maps, and more. With Spectrm, marketers can automate one-to-one conversations with customers on the websites and apps where they spend all their time online, personalize recommendations in real-time using declared data customers share in chat, and reduce their dependence on third-party data and tracking technologies to understand what their customer wants.
Strengths
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AI-powered
Uses AI to analyze customer conversations and provide insights
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Multi-channel
Works across multiple messaging platforms like Facebook Messenger, WhatsApp, etc.
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Customizable
Can be customized to fit specific business needs
Weaknesses
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Limited integrations
Does not integrate with all popular CRM and marketing automation tools
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Expensive
Pricing may be too high for small businesses
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Requires training
May require some training to use effectively
Opportunities
- The market for chatbots and conversational marketing is growing rapidly
- Businesses are increasingly looking for ways to personalize customer interactions
- Could expand integrations with other popular tools to increase functionality
Threats
- There are many other chatbot and conversational marketing tools on the market
- Customer preferences for communication channels and interactions may change
- Regulatory changes could impact the use of chatbots and conversational marketing
Ask anything of Spectrm with Workflos AI Assistant
https://spectrm.io
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Spectrm Plan
Spectrm offers a tiered pricing model based on the number of conversations and features, starting at $499/month.
Essential
Contact us
For marketing teams who want to start acquiring customers on one messaging channel. Get unlimited access to your core conversational marketing tools.
Design custom conversation flows
Track events and conversions in chat
Tag customers to build segments
Get engagement analytics
A/B test conversation funnels
Automate drip message sequences
Manage entry points to ads
Integrate product feeds
See every lead with audience lists
Add dynamic UTMs to links
Send data to other tools with Zapier
Train conversational AI code-free
Export audience data
Connect one marketing channel
Get dedicated customer success
Multichannel
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For marketing teams to engage audiences on multiple paid and organic growth channels. Connect your bot to Facebook, Instagram, Google and more.
*All Spectrm Essential features
Run click to Messenger campaigns
Automate DMs on Instagram
Integrate Google Business Messages
Use chat display ads with AdLingo
Connect a Facebook Page inbox.
Copy conversations templates to new channels
Manage customer intents and entities across channels
Use channel-specific messaging features and integrations
Combine paid and organic growth marketing tools
Multimarket
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For global brands. Scale conversational marketing across multiple channels and markets. Train your conversational AI in different languages.
*All Spectrm Multichannel features
Get new instance for each language
Manage users roles per instance for collaboration across different teams
Develop domain-specific NLP in different languages without coding