Beta
SOCi
4.4
992

Not Claimed

SOCi is a marketing platform for multi-location brands that helps businesses scale localized marketing efforts across all digital channels. It provides users with actionable insights and recommendations while automating time-consuming marketing tasks for hundreds or thousands of business locations. SOCi's platform includes tools for managing listings, listening to competitors, creating sentiment analysis, managing reviews, social media engagement, advertising campaigns, chatbots, insights and reporting, and a mobile app. It is fully integrated with top search, social media, and reputation management networks.
Website
http://www.meetsoci.com
Developer
SOCi
Category
Marketing
HQ Location
San Diego, CA
Year Founded
2012
Number of Employees
658
Twitter
@MeetSOCI
Strengths
  • Analytics

    Provides in-depth analytics for social media performance

  • Multi-location management

    Allows managing multiple locations from a single dashboard

  • Content library

    Offers a content library with pre-approved content for easy sharing

Weaknesses
  • Pricing

    Pricing can be expensive for small businesses

  • Limited integrations

    Integrations with other tools are limited

  • Learning curve

    May require some time to learn and get used to the platform

Opportunities
  • Can expand features to include more social media platforms
  • Can partner with other tools to offer more integrations
  • Can target small businesses with more affordable pricing plans
Threats
  • Facing competition from other social media management tools
  • Changes in social media algorithms can affect the performance of the platform
  • Data privacy concerns can affect the trust of users in the platform

Ask anything of SOCi with Workflos AI Assistant

http://www.meetsoci.com
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Review Distribution

  • 👍
    High - rated users

    The range of abilities is unmatched. I was able to drop 3 other service providers and save 25% on monthly expenses by switching over to SOCI.In comparison to other softwares, SOCI is still newer so waiting for certain features to come available was an earlier issue but not anymore. This software has fully matured.

  • 👎
    Low - rated users

    I manage Social Media for 4 stores, in 2 states. SOCi makes it easy to create 1 post and have it deploy on a certain date/time to either one store, or the stores in a state, or the entire group. Customer Service inquiries are always timely and polite.SOCi is NOT a one-stop shop for social media management. You can post to Yelp, but not respond to reviews. You can respond to reviews on GMB, but not post. Emojies do not exist in posting anywhere. Conversations are clunky. Reporting is unreliable. Any posts made natively aren't captured in any way, but you HAVE to post natively sometimes because there is so much SOCi can't do. It would be great to even have 1 point of contact, like a dedicated customer service rep, but instead you email the onboarding team, and get a different person each time.

Media

SOCi 439bbf0c-7546-4ff8-8b5c-2dac680fe96d.png SOCi b83643bd-6a72-40bc-876a-48089f2e3b5f.png SOCi cc4e633f-a5b5-46dc-893c-367ba84c6863.png SOCi f9a127c0-27ee-4fa1-98a5-8f7fbfd67e0a.png SOCi 2cf124b1-e96c-435e-a63b-3d319b3549f6.png

SOCi Plan

SOCi offers three pricing plans starting at $99/month, with features such as multi-location management, reputation management, and content creation.
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