Beta
SMS-Magic
2.7
15

Not Claimed

SMS-Magic is a CRM messaging platform that allows businesses to communicate with customers across multiple channels including text messaging, WhatsApp, and Facebook Messenger. It can be integrated with Salesforce, Zoho, or used as a standalone SAAS product. Features include interactive and automated messaging, marketing capabilities, analytics dashboards, and global coverage. SMS-Magic for Salesforce and Zoho offer additional features such as two-way messaging, automated compliance management, personal profiling, and delivery reports. SMS-Magic Direct allows businesses to communicate with customers without the need for a CRM.
Website
https://www.sms-magic.com
Developer
Screen Magic
Category
Marketing
HQ Location
Chicago, Illinois
Year Founded
2008
Number of Employees
148
Twitter
@screenmagicMM
Strengths
  • Automation

    Automated messaging workflows

  • Integration

    Integration with popular CRMs

  • Customization

    Customizable messaging templates

Weaknesses
  • Pricing

    Pricing can be expensive for small businesses

  • Limited Features

    Limited features compared to competitors

  • Learning Curve

    Steep learning curve for new users

Opportunities
  • Growing market for SMS marketing solutions
  • Opportunity to add new features to stay competitive
  • Opportunity to form partnerships with other SaaS companies
Threats
  • Intense competition from other SMS marketing solutions
  • Potential changes in regulations regarding SMS marketing
  • Security concerns regarding customer data

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https://www.sms-magic.com
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SMS-Magic Plan

SMS-Magic offers a tiered pricing model based on the number of messages sent per month, with additional features available in higher-priced versions.
Multi-channel Messaging For Salesforce $ 180 1 User Licence Per Month
Deepen relationships with customer & prospects. Conduct 1-to-1 & group conversations across multiple channels Everything from SMS Conversational Messaging AND SMS Automation plus Conduct 1-to-1 & group conversations across multiple channels Includes WhatsApp and Facebook Messenger integrations Use rich media & add attachments to messages Automatically deflect calls to SMS, Facebook and WhatsApp Use messaging to accept and respond to customer support requests Reusable templates improve team efficiency
SMS Conversational Messaging For Salesforce $ 100 1 User Licence Per Month
Expand your messaging capabilities. Nurture relationships to help build your sales pipeline & improve conversion rates Everything from SMS Automation plan plus Create 1-to-1 conversations More personal interactions help to close the deal Use SMS campaigns to collect more leads Use analytics to optimize your sales processes Use messaging to accept and respond to customer support requests Field staff can respond anytime, anywhere through the mobile app
SMS Automation For Salesforce $ 50 1 User Licence Per Month
Engage your prospects & customers with an easy-to-use messaging application that integrates with your CRM Create & send reminders & alerts through our Intuitive interface Send campaigns directly from your CRM Personalize every message to increase response rates Easily manage incoming responses from message recipients
Multi-channel Messaging For Zoho $ 37 1 User Licence Per Month
Deepen relationships with customer & prospects. Conduct 1-to-1 & group conversations across multiple channels Conduct 1-to-1 & group conversations across multiple channels Includes WhatsApp and Facebook Messenger integrations Use rich media & add attachments to messages Automatically deflect calls to SMS, Facebook and WhatsApp Use messaging to accept and respond to customer support requests Reusable templates improve team efficiency
Multi-channel Messaging SAAS $ 37 1 User Licence Per Month
Deepen relationships with customer & prospects. Conduct 1-to-1 & group conversations across multiple channels Conduct 1-to-1 & group conversations across multiple channels Includes WhatsApp and Facebook Messenger integrations Use rich media & add attachments to messages Automatically deflect calls to SMS, Facebook and WhatsApp Use messaging to accept and respond to customer support requests Reusable templates improve team efficiency
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