SentiOne
4.6
70

Not Claimed

SentiOne is an AI Customer Service Automation Platform that monitors the internet globally using proprietary algorithms, collects public mentions, and automatically analyses them for consumer insights. The integrated interaction module allows customer service teams to manage online conversations on multiple channels and respond directly from one platform.
Developer
SentiOne
Category
Marketing
Suitable for enterprise
Freelance、Startups、SMEs、Agencies、Enterprises
HQ Location
Gdansk, Pomorskie
Year Founded
2011
Number of Employees
103
Strengths
  • Real-time monitoring

    Provides real-time monitoring of social media and online mentions.

  • Multilingual support

    Supports multiple languages for sentiment analysis.

  • Customizable reports

    Allows for customizable reports and dashboards.

Weaknesses
  • Limited integrations

    Integrations with other tools and platforms are limited.

  • Limited social media platforms

    Does not support all social media platforms.

  • Limited sentiment analysis accuracy

    Sentiment analysis accuracy can be limited for certain languages and dialects.

Opportunities
  • Opportunity to expand to new markets and languages.
  • Opportunity to form partnerships with other tools and platforms for better integration.
  • Opportunity to improve sentiment analysis accuracy for all languages and dialects.
Threats
  • Competition from other social media monitoring and sentiment analysis tools.
  • Changes in social media platforms and usage patterns could impact the effectiveness of the tool.
  • Changes in data privacy regulations could impact the collection and use of social media data.

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Media

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SentiOne Plan

SentiOne offers three pricing plans starting at $290/month, with features such as sentiment analysis, social listening, and reporting.
TEAM $ 299 per month
IN-DEPTH ANALYSIS SENTIMENT ANALYSIS REAL-TIME RESULTS UNLIMITED KEYWORDS UNLIMITED MENTIONS 5 USERS GENDER ANALYSIS INSTANT HISTORICAL DATA FROM 12 MONTHS EMAIL AND PUSH ALERTS 5 MONITORED PROJECTS
ENTERPRISE $ Individual price
Fully customizable solution for online brand management. REAL-TIME DATA UNLIMITED KEYWORDS UNLIMITED MENTIONS UNLIMITED USERS GENDER ANALYSIS EMAIL AND PUSH ALERTS INSTANT HISTORICAL DATA FROM 36 MONTHS INSTANT RESPONSE 5+ PROJECTS REPORTS SOCIAL REACH INFLUENCER SEARCH ONLINE REPUTATION MANAGEMENT
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