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Easy to use
Intuitive interface and simple setup process
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Customizable
Ability to tailor review requests and responses to fit specific business needs
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Multi-platform support
Works with a variety of review sites and social media platforms
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Limited integrations
Does not integrate with as many third-party tools as some competitors
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Pricing
May be more expensive than some other review management solutions
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Limited reporting
Reporting features are not as robust as some other review management solutions
- Potential to expand into new industries and geographic regions
- Opportunity to form partnerships with other SaaS providers to offer bundled solutions
- Potential to add new features and functionality to stay competitive
- Intense competition from other review management solutions
- Risk of negative reviews or feedback damaging the reputation of the product
- Potential for changes in regulations or policies that could impact the use of the product
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http://www.reviewinc.com/Review Distribution
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High - rated users
Ease of use, works really well and easy setup. Also, the software is constantly being updated and improved which in today's market is critical. Also, a fantastic support team, always available to help. Also, if you get [SENSITIVE CONTENT HIDDEN] as a rep your in great hands, he is the best in the business!.Not much, works really well. Of course, we would all like to pay less money, but you get what you pay for :).
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Average - rated users
The ability to request reviews from our customer's via text or email.The inability to help customer with the rating process. The extra steps that customer seem to not want normally take.
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Low - rated users
I like the reports function in order to stay abrest of the reviews that are coming in from multiple sites. I like the fact that I can submit 120 customers per month in order to generate positive and negative private and public feedback. Monitoring is much easier using this platform than others.I wish we could submit more than 120 for the price we are paying. Otherwise there is little that can be done to make your site better. I am very pleased thus far and will continue to use ReviewInc.