Reputology
4.6
44
Reputology is a review monitoring and feedback platform used by SMBs and Enterprises to capture customer feedback and improve. It is utilized by industry leaders like Gold's Gym, Hillstone Restaurant Group, and House of Blues, as well as thousands of other locations including dental groups, auto-dealers, retail stores, and restaurant chains.
Strengths
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Ease of use
Intuitive interface and simple setup process
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Customizable reports
Ability to create reports tailored to specific needs
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Real-time monitoring
Instant alerts for new reviews and mentions
Weaknesses
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Limited integrations
Few options for integrating with other software
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Limited social media monitoring
Does not monitor all social media platforms
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Limited language support
Only supports English and Spanish
Opportunities
- Opportunity to expand language support and social media monitoring
- Opportunity to partner with other software providers for more integrations
- Opportunity to offer more advanced analytics and insights
Threats
- Competition from other reputation management software providers
- Risk of negative reviews impacting reputation of the software
- Changes in social media algorithms could impact the effectiveness of the software
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http://www.reputology.com
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Reputology Plan
Reputology offers three pricing plans starting at $25/month with features such as review monitoring, sentiment analysis, and reporting.
Single Location
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Daily review monitoring
Email alerts
Analytics & reporting
HootSuite Integration
Phone & Email Support
Multiple Locations
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Everything from the single location plan
Custom alerts & summary reports
Unlimited users
Restricted user levels
Multi-location reporting & analytics
Workflow management tools
Dedicated Account Manager
Semantic analysis module
Feedback collection
Agencies
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Everything from the Multi-location Plan
White label platform
Branded white label option
Client center to oversee all clients
Single sign-on
SSO Free Forever
Manage Google Analytics, Intuit Mailchimp, ActiveCampaign for Marketing, HubSpot Marketing Hub, Hootsuite, Sendinblue, Birdeye, Semrush, OptiSigns, Cvent with SSO
