Reachpod has come together from the need to better manage social media channels such as Facebook, Twitter, Instagram and Linkedin to optimize customer satisfaction. Reachpod was built from the feedback of social media agencies, community managers and customers who better understand the need to collaborate and simplify this process. With Reachpod, users reach their target audience, monitor keywords and competitors, moderate activity of brand pages, create teams, assign tasks, send posts for approval, create customer profiles, archive data for CRM and view performance metrics through visual reports.