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User-generated content
Allows customers to leave reviews and ratings, which can increase trust and sales.
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Social proof
Displays customer reviews and ratings on the website, which can increase conversions.
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Customizable widgets
Offers a variety of customizable widgets to display reviews and ratings on the website.
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Limited integrations
May not integrate with all ecommerce platforms or marketing tools.
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Pricing
May be expensive for small businesses or those with limited budgets.
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Limited features
May not offer as many features as other review management tools.
- Can increase sales by displaying customer reviews and ratings on the website.
- Can improve customer trust by displaying authentic user-generated content.
- Can improve SEO by displaying user-generated content and increasing website engagement.
- May face competition from other review management tools or ecommerce platforms with built-in review features.
- Negative reviews or ratings can harm the brand's reputation and decrease sales.
- Changes in ecommerce platforms or marketing tools may affect the compatibility and functionality of Okendo.
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Review Distribution
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👍
High - rated users
Okendo is extremely easy to use and the user experience for submitting written reviews, plus video and images, is very well-designed. Customizing product attributes is extremely easy. The team at Okendo is also tremendously helpful and they do everything they can to make sure we are pleased.Customizing certain things isn't always easy or accessible for non-dev users. Rewards could be a little more advanced and customizable.
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🤔
Average - rated users
Onboarding was solid and tools were strong and well-designed. Support was there when required.I don't like the non-email integration and non-integration online. These 2 features are ones we need ASAP - otherwise might have to move.
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👎
Low - rated users
Okendo is effortless for my customers to leave reviews, the attribute system is fantastic and really helps you convey what customers like about a product. They share the rating to Google and Meta/Facebook which will help my ad perform. The software is easy to use and offers tons more than any of the other review softwares.Prices increased by 20% in 2022, a huge increase for an already expensive app. The plans jump in price quite a bit for just a few extra features. With so many apps needed to run a store successfully, this is a frustrating cost increase.
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Okendo Plan
