Heymarket
4.5
350
Heymarket is a business text solution that allows for secure and reliable texting between employees and customers. It offers features such as shared inboxes, scheduled texts, auto-replies, templates with custom fields, and drip campaigns. Heymarket can manage all business SMS and text conversations in one place, including WhatsApp, Facebook and Instagram Messenger, Google's Business Messages and Apple Messages for Business. It is fast to implement, easy to manage, and offers enterprise-grade security with SAML-based Single Sign On (SAML SSO) and compliance with SOC 2 Type 2, HIPAA, and TCPA. Users love Heymarket for its intuitive interface and ability to keep customers engaged.
Strengths
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Ease of use
Intuitive interface and simple navigation
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Multi-channel support
Ability to handle customer inquiries through various channels
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Automation
Automated workflows and canned responses for faster response times
Weaknesses
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Limited integrations
Few integrations with other software and tools
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Pricing
Relatively expensive compared to other similar products
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Limited customization
Limited ability to customize the interface and workflows
Opportunities
- Opportunity to expand into new markets and industries
- Opportunity to add new features and functionalities to stay competitive
- Opportunity to form partnerships with other software and tools for better integration
Threats
- Competition from other similar products in the market
- Potential impact of economic downturn on customer demand
- Potential security breaches and data privacy concerns
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http://www.heymarket.com
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Review Distribution
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👍
High - rated users
Heymarket is easy to use, has great functionality, and excellent customer service.Occasional notification delays or message delays.
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🤔
Average - rated users
Heymarket makes running a business easy with batch messaging and computer access.Glitches and occasional new number creation. Price is higher than some competitors.
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Heymarket Plan
Heymarket offers three pricing plans starting at $29/user/month with increasing features such as team collaboration and automation.
Free, 14 Day Trial
Free Trial
Access to all features
Standard
38
2 Users Per Month
Essential business messaging features for teams.
Shared inbox
Conversation management
Unlimited contacts
Templates and tags
Basic reporting
Plus
78
2 Users Per Month
Integrate messaging into your existing workflows and reports.
Shared inbox
Conversation management
Unlimited contacts
Templates and tags
Lists and campaigns
Automation
Advanced reporting
Integrations