Emplifi Social Commerce Cloud help brands achieve higher conversion rates through innovative solutions by empowering them to: • Bring in-store and online experiences together with just one click with live-stream shopping • Easily synchronize inventory across multiple social shops and profiles • Assist every shopper with personalized social customer care throughout the buyer journey Turn followers into customers through innovation Utilize popular IMS and ecommerce engines with Shop Sync™: Use innovative live-stream shopping tools that empower shoppers to make more confident decisions in real-time, and that have helped brands boost conversions by 20-50%. Deliver personalized assistance and guided shopping with Industry-first Shop Clerk™: Guide, recommend, and cross-sell more to consumers during early interest — plus, embedded Social Care enables your agents to handle escalated cases with full context of the consumer’s history and current needs. Real-time performance analytics with Shop 360 Analytics™: Get visual dashboards that provide an easy view of revenue per product, customer engagement time, and other key metrics across individual and collective shops and channels.