
EC Infosystems
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EC Infosystems provides hosted Billing/CIS Software and EDI Solutions to Energy Marketers in the Deregulated Energy Industry. They offer services nationwide for all deregulated Energy Markets and serve over 350 Energy companies. Their EDI platform offers unique tools to aid customers with EDI Transaction Management, including EC Central, True Track, and Utiliport. Their Utilibill Billing/CIS platform enables Marketers to handle all billing types, and has a robust reporting engine and workflow to process exceptions. They also offer new capabilities with their Business Intelligence (BI) Dashboard and Complex Billing modules.
Strengths
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Automation
Automated billing and payment processing
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Customization
Customizable billing and payment solutions
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Integration
Integration with various accounting and ERP systems
Weaknesses
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Pricing
Pricing may not be suitable for small businesses
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Limited Features
Limited features compared to other billing and payment solutions
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Customer Support
Customer support may not be as responsive as expected
Opportunities
- Opportunity to expand into new markets and industries
- Opportunity to add new features and functionalities
- Opportunity to form partnerships with other SaaS providers
Threats
- Competition from other billing and payment solutions
- Changes in regulations and compliance requirements
- Security breaches and data privacy concerns
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EC Infosystems Plan
EC Infosystems offers a tiered pricing strategy for its Energy Market Operations software, with pricing based on the number of users and features included.