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Cheetah Digital Customer Engagement Suite
3.6
45

Not Claimed

The Cheetah Digital Customer Engagement Suite offers marketers a set of unified, user-friendly, data-driven solutions underpinned by an engagement data platform ready to scale to meet consumers’ changing demands.
Website
https://cmgroup.com/
Developer
CM Group
Category
Marketing
HQ Location
Nashville, Tennessee
Number of Employees
1,046
Strengths
  • Omnichannel capabilities

    Ability to engage customers across multiple channels

  • Personalization

    Ability to deliver personalized experiences to customers

  • Analytics

    Robust analytics and reporting capabilities

Weaknesses
  • Complexity

    May be difficult to set up and use for some users

  • Cost

    May be expensive for some businesses

  • Integration

    May require additional integration with other systems

Opportunities
  • Opportunity to expand into new markets or industries
  • Opportunity to form partnerships with other companies
  • Opportunity to innovate and improve the product
Threats
  • Competition from other customer engagement software providers
  • Potential regulatory changes that could impact the product
  • Changes in economic conditions that could impact sales or adoption

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https://cmgroup.com/
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Review Distribution

  • 👍
    High - rated users

    Customers are highly satisfied with Cheetah Digital Customer Engagement Suite.

  • 🤔
    Average - rated users

    Customers are generally satisfied with Cheetah Engagement Data Platform, but have some concerns about data sorting.

  • 👎
    Low - rated users

    Customers are satisfied with Cheetah Loyalty, but no specific negative feedback was given.

Cheetah Digital Customer Engagement Suite Plan

Cheetah Digital Customer Engagement Suite offers a tiered pricing model based on the number of contacts, with features such as email marketing, loyalty programs, and mobile messaging.
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