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Chatmeter
4.4
346

Not Claimed

Chatmeter is a SaaS platform that provides multi-location brands with reputation and local SEO management tools to optimize online visibility, reputation, and CX strategy at scale. It offers data, analytics, and insights to ensure online listings accuracy, manage and respond to reviews, oversee all social accounts, track, analyze, and improve local SEO rankings. It supports multi-location businesses from over 40 industries to create meaningful customer experiences at scale.
Website
http://www.chatmeter.com/
Developer
Chatmeter
Category
Marketing
HQ Location
San Diego, CA
Year Founded
2009
Number of Employees
145
Twitter
@chatmeter
Strengths
  • Analytics

    Provides detailed analytics and insights for online reputation management

  • Multi-location

    Designed for businesses with multiple locations to manage their online reputation

  • Customizable

    Offers customizable reporting and alerts to fit specific business needs

Weaknesses
  • Pricing

    Pricing may be too high for small businesses or those with limited budgets

  • Limited integrations

    May not integrate with all the tools and platforms a business uses

  • Learning curve

    May require some time to learn and navigate the platform

Opportunities
  • Online reputation management is a growing market with increasing demand
  • Can expand services to include social media management and other related areas
  • Can form partnerships with other SaaS providers to offer bundled services
Threats
  • Facing competition from other online reputation management SaaS providers
  • Market trends and customer needs may change, requiring adaptation
  • Negative reviews or feedback about the platform can harm reputation and sales

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http://www.chatmeter.com/
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Media

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Chatmeter Plan

Chatmeter offers three pricing plans starting at $99/month, with features such as review monitoring, local SEO optimization, and reputation management.
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