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Ease of use
Simple and intuitive interface
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Scalability
Can handle large volumes of calls and texts
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Automation
Automated messaging and scheduling
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Limited integrations
Does not integrate with all popular CRMs
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Limited features
Lacks some advanced features like A/B testing
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Pricing
Pricing can be expensive for high volume usage
- Adding more integrations with popular CRMs
- Adding more advanced features like A/B testing
- Offering more competitive pricing for high volume usage
- Facing competition from other similar SaaS products
- Potential changes in regulations around automated messaging
- New technologies that could disrupt the industry
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Review Distribution
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👍
High - rated users
The voices for type-to-speech are pleasant, easy to understand. It's really affordable. The interface makes it easy to set up. Live transfer is extremely useful.I wish it had the ability to edit the text of a recording, or at least view the words being spoken so they can be copied to another response. It's a bit cumbersone to have to retype for small changes.
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👎
Low - rated users
Interface is relatively easy to use.Customer support, which used to be decent, is now a form you fill out. The form you fill out goes into the ether. No response in email that form was received. Price is fairly expensive relative to Twilio. Call are being dropped 30% of the time. Despite our testing proof otherwise, they are blaming our phones for the issues.
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CallFire Plan
