Brand24
4.5
577
Brand24 is a social media monitoring solution used by companies of all sizes to identify and analyze online conversations about their brands, products, and competitors across the web. It helps users stay updated on what's being said about their businesses online, get customer insights, engage communities, identify sales leads, improve social customer service, reach out to influencers and monitor their competition. It's a solid and affordable media monitoring tool to help manage online reputation, track and assess marketing campaigns, track competitors, get customer feedback, do social selling and more.
Strengths
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Real-time monitoring
Provides real-time monitoring of brand mentions on social media
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Competitor analysis
Offers competitor analysis to help businesses stay ahead of the competition
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Influencer identification
Helps businesses identify and engage with influencers in their industry
Weaknesses
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Limited social media platforms
Only monitors a limited number of social media platforms
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Limited language support
Does not support all languages
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Limited reporting options
Reporting options are limited compared to other social media monitoring tools
Opportunities
- Could expand to monitor more social media platforms
- Could improve language support to attract more international customers
- Could integrate with other marketing tools to provide a more comprehensive solution
Threats
- Competition from other social media monitoring tools
- Changes in social media algorithms could affect the accuracy of the monitoring
- Negative sentiment towards the brand could affect customer acquisition and retention
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https://brand24.com/
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Media
Brand24 Plan
Brand24 offers three pricing plans starting at $49/month, with features such as social media monitoring, sentiment analysis, and influencer identification.
Individual
79
Per Month
Designed for individuals tracking a small brand.
3 keywords
2K mentions / mo
1 user
Update every 12h
Data analysis
Facebook & Instagram Integration
Social Media Monitoring
Newsletter monitoring
Podcast monitoring
Sentiment analysis
Mobile App
Slack Integration
Team
149
Per Month
Suitable for startups and small brands to track and analyze mentions.
7 keywords
5k mentions / mo
Unlimited users
Update every hour
Data analysis
Facebook & Instagram Integration
Social Media Monitoring
Newsletter monitoring
Podcast monitoring
Sentiment analysis
Mobile App
Slack Integration
PDF reports
Social Media Reach
Live help
Tags
Excel file export
Pro
199
Per Month
Great for growing brands and agencies to track, analyze and benchmark against competition.
12 keywords
25k mentions / mo
Unlimited users
Realtime update
Facebook & Instagram Integration
Data analysis
Social Media Monitoring
Newsletter monitoring
Podcast monitoring
Sentiment analysis
Mobile App
Slack Integration
PDF reports
Social Media Reach
Live help
Tags
Excel file export
Interactions
Consultant