Bombora Company Surge®
4.4
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153 Reviews

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Product Information
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Bombora’s offering identifies which businesses are currently researching what topics and the intensity of those efforts. It scores these signals to then help sales and marketing teams prioritize target accounts, customize their conversations with them, and optimize marketing efforts. Bombora delivers its greatest value to organizations with 100+ employees.

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AI Assistant of Bombora Company Surge®
http://bombora.com

Category

Marketing

Suitable for enterprise

HQ Location

New York

Twitter

Number of Employees

222

Year Founded

2015

Media

Awards

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Pros & Cons

PROS

The most fantastic thing about using this software is that you can integrate and collaborate all your data with all your company's systems and servers to take quicker actions and follow-ups on every inquiry. The platforms help analyse the data more preciously and help you target the audience accordingly. With the help of this fantastic tool, you can research your business or improve your business in marketing and grow it. A perfect platform for small and medium-sized business organizations for marketing tactics.

When you think about the proliferation of ABM and account-based everything regarding customer acquisition in B2B over the last five or so years, much of this idea around buyer intent data tracking stems from this product.

Bombora Company Surge is straightforward and easy to use. I came in with no prior experience and was quickly able to master the tool. It provides us a ton of benefits.

Access to tons of intent categories that integrates easily with HubSpot CRM.

Bombora has allowed us to revolutionize how we prospect. No longer do we go after organizations randomly, we only do it based on intent. In turn, our conversion rate has increased massively and we're getting more sales with a shorter sales cycle.

The platform is incredibly intuitive and the user experience is easy to use. My favorite part of the tool is the automatic surge report and net-new account to HubSpot. We come in each Monday with a new set of accounts actively shopping for our services and solutions can pull contacts from those intent companies to ensure our content is in front of them. The Bombora and Hubspot integration is also incredibly robust. We can see a contact's surge score, the # of topic they're searching for, which topics, and if they're surging on any clusters right off of the contact screen.

Bombora has helped us: 1. Identify 'in market' opportunities 2. set better sales meetings 3. Triangulate what aspects of our product interests our prospects. 4. Helped us work with our partners on a joint solution approach to selling

Bombora has a lot of keyword coverage in our rather niche industry which has been a challenge using other intent data providers. We regularly meet with our CSM and support as needed and have found them to be very helpful in enabling our teams to use the data. We are also really enjoying seeing the product expand with new reports and SFDC integration features that help us better deliver surging accounts to our sales team. Lastly, props to the Bombora marketing team - their events are great and super informative!

Our team has really been able to gain insight on who is searching for virtual events and event technology. This helps us then create campaigns and know who to target when creating them.

CONS

The software does not support integrating or importing the contact information into this software, you need to to use third-party application for storing the contact data of targeted customers, which makes the software workflow a little bit slower and even te processing speed is also affected.

At times there is a bit of ambiguity in the results, and also, at times, the filtering and drill-downs are too broad or relatively not narrow enough. Then when it comes to individual targeting rather than the more general company level, purview would make a difference.

Integration with the LinkedIn Campaign Manager could be better. We have to manually download, filter, and then upload our Bombora audiences into LinkedIn. Dynamic updating would be great.

Lack of high-quality company data makes Bombora almost useless. If you are trying to focus on specific industries and company sizes the Bombora database is really bad. I have to spend significant time cleaning up the data before being able to use it. Lots of companies are misclassified by size and industry. I get the industry and company size data is not going to be perfect but compared to other tools available it feels much worse.

What I would love to see is for the reports more user-friendly. Currently, they come in an Excel format which is fine, but it'd be amazing if there was a very seamless interface so that the sheets became redundant.

My least favorite part is more of a capability issue between Cognism and Bombora together. Each monday when Bombora sends over our list of net-new accounts, I have to download those companies and import them into Cognism to pull contacts. It would be nice if they could work together on deeper integration capabilities to have the intent and ICP contacts meet in the middle at HubSpot.

Attempting to get the history of surge activity is still a bit clunky.

We haven't seen as much success with our surging accounts as we could be. I do wish there was a stronger way to connect the account to the contact as well, makes it difficult for our BDRs to activate.

The topics don't always match what we're looking for, but we do use this in more broad terms anyway. I do wish more of our competitors were listed on the tool to help create searches for them.

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