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Reliable
Consistent and dependable performance
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Scalable
Ability to handle increased traffic and usage
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Flexible pricing
Various pricing plans to fit different needs and budgets
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Limited features
May not have all the features needed for certain use cases
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Limited international coverage
May not be available in all countries or regions
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Limited customer support
May not have 24/7 customer support or dedicated account managers
- Increased need for video conferencing and virtual events
- Integration with other software to provide a more comprehensive solution
- Entering new regions or industries to increase customer base
- Facing competition from larger and more established companies
- Potential for data breaches or other security issues
- Decreased demand due to economic instability or recession
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Review Distribution
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👍
High - rated users
Customers are satisfied with Bandwidth's low rates and reliable network, but customer support is average. Low rates, reliable network.Average customer support.
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🤔
Average - rated users
Bandwidth lacks some features that other carriers offer, such as email to fax and SMS to email. Customers may need to subscribe to other carriers for these services. Lack of features.
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👎
Low - rated users
Customers appreciate Bandwidth's knowledgeable and courteous employees, but the dashboard has limitations and quirks that can make order entry frustrating. Bandwidth is aware of these issues and working to find resolutions. Knowledgeable and courteous employees.Dashboard limitations and quirks.
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Bandwidth Plan
