Introduction
The SaaS (Software as a Service) management platform is an essential part of your business infrastructure. It helps to ensure that your SaaS applications are always up and running, plus it provides valuable insights into usage and performance. Here are seven key features you should look for in an enterprise-ready SaaS management platform:
SaaS Management Platforms – Features to Look For
SaaS management platforms are a type of SaaS solution that helps you manage, track and optimize your cloud apps. They allow you to:
- Manage multiple subscriptions across different accounts (e.g., Salesforce, Zendesk).
- Track usage and costs on an ongoing basis so you can make decisions about what services are worth keeping or canceling.
- Reduce security risks by enabling single sign-on (SSO), identity access management (IAM) and multifactor authentication (MFA).
Enterprise-Ready: Does it scale?
As your SaaS business grows, you need a platform that can scale with you. It’s critical that the tool be able to handle a large number of users and customers, products, apps and more. If it doesn’t have this capability (or if it does but won’t be able to do so in the future), then your company might end up stuck on an outdated or expensive solution.
A good enterprise-ready SaaS management tool should have these features:
- Scalable architecture–The platform should be able to handle at least 1 million users (and preferably much more).
- Multi-tenancy support–This allows companies who use different versions of their own software within the same organization to work together seamlessly. It also creates opportunities for sharing data across departments or teams within an organization by giving them access only when needed without requiring any additional setup steps beyond setting up accounts within each tenant account individually before sharing data between them.”
Integrations and APIs
- Integrations with other software. Integrations with other tools can be incredibly useful, especially if you’re already using a particular tool and want to integrate it into your SaaS management process. For example, most project management tools have integrations with Slack and Trello that allow you to create new tasks from emails or messages in those services.
- Integrations with third-party services. Similarly, if your business uses third party services such as MailChimp for email marketing or Stripe for payment processing then it’s likely there will be an integration available so that data from one system can be seamlessly passed into another without having to manually enter information twice (or more).
Productivity Dashboard
A productivity dashboard is a tool that provides you with an overview of your business. It allows you to see what’s happening in real time, without having to go through each individual report and manually pull data from it.
This is especially useful if you have multiple teams working on different aspects of your company, as it allows them to share their status updates with each other in one place. A good productivity dashboard will also allow users to drill down into specific data points if they need more information than what’s presented on the main screen.
User Permissions, Role-Based Access Control (RBAC)
RBAC is a way to manage access to the system. It allows for granular control over user access, allowing you to grant users access to specific parts of the system or specific data within those parts. This can help in terms of security and privacy, as well as compliance requirements like GDPR or HIPAA that require certain types of data be kept private from certain types of people–for example, giving only admins access to sensitive financial information while granting other employees access only when necessary.
Self-Service for IT Administrators and Users
If you’re looking for a SaaS management platform, here are the key features you should look for:
- Self-service for IT administrators and users. In order to be efficient, your SaaS management tool should enable both IT administrators and end users with the ability to perform all necessary tasks without having to go through a third party. This way, if there is an issue with the application or its performance, they can fix it themselves instead of waiting on someone else.
Reporting and Analytics
Reporting and analytics are critical to understanding your business and making better decisions. Dashboards help you digest the data in a way that makes sense, so you can get answers to questions like:
- What’s happening with my customers?
- How are we doing against our goals?
- Where should I focus my efforts next?
You can use data to answer these questions by creating dashboards based on reports from your SaaS management tool. A report is simply an organized set of related data–for example, a list of all accounts with overdue payments or a breakdown of sales by product line for each month this year so far. Some examples include:
- Account activity dashboard: This shows new accounts created over time (for example, monthly), along with their status (active/suspended) and payment history (how many invoices were paid). You can use this report as part of an onboarding workflow so you know which users need attention first when they sign up for your service; then once they’re onboarded successfully, move them onto another stage within the process such as adding users manually through another tool like Zendesk Support
SaaS management platforms are an important part of your business infrastructure.
SaaS applications are used by organizations of all sizes and industries to run their operations, but they can be difficult to manage, especially if you don’t have the right tools in place. A good SaaS management solution will help you keep track of all your cloud applications, monitor usage and performance, troubleshoot issues when they arise, automate tasks where possible (such as provisioning new users), and more.
Looking for an enterprise-level solution that streamlines your workflows and ensures compliance? Look no further than Workflos! Our key features include automated SSO integration, user access control, cost tracking and evaluation, and secure data storage with top-of-the-line security standards. With our intuitive UI designers, you can easily select apps, view regular reports, and manage future tasks without ever missing a beat. Choose Workflos for the ultimate in efficiency and compliance.
A Workflos SaaS management platform helps you:
- Find the best SaaS products for your business
- Choose the right SaaS for your business from 20,000+ products, based on all popular marketplaces’ reviews, just in one place.
- Deploy your SaaS in minutes
- Seamless deployment with integrated Single Sign-On, Identity Provisioning, and a plethora of workflow templates, out-of-box.
- Manage internal and external apps on one platfrom
- Build your internal apps with IDaaS, get your external apps from the AppStore, Manage all of them on Workflos, and unlimited!
- Build your apps enterprise ready
- Provide Full-Stack of authentication, authorization, directory and audit logging capabilities for you to build enterprise ready applications.
- Sell your apps in a smarter way
- Help you get customers with precise targeting at a lower cost.
Conclusion
SaaS management platforms are an important part of your business infrastructure. If you’re looking for a tool to help you manage your SaaS applications, we recommend checking out our list of top SaaS management platforms.
