
Zendo
4.7
3
Zendo is an all-in-one software for streamlining selling services, from custom, and productized to subscriptions (soon). It helps entrepreneurs and agencies speed up their internal processes with the help of automation. Create your own workflows, automatically generate invoices, and boast a professional-looking Service Catalog, where your clients can easily make a purchase. It proposes a chat as a center of operations, where each new client's request creates a conversation thread. It can be made your own with a variety of white-label options, from custom domain to branded colors and even your own, personalized chatbot.
Strengths
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Intuitive UI
Easy to use interface for all users
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Customizable workflows
Ability to tailor workflows to specific business needs
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Real-time analytics
Provides up-to-date insights for informed decision making
Weaknesses
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Limited integrations
May not integrate with all necessary business tools
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Limited customization options
May not be able to fully customize certain features
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Limited customer support
May not have 24/7 support or dedicated account manager
Opportunities
- Potential to add more integrations to increase functionality
- Potential to add more customization options to meet specific business needs
- Potential to offer more support options to improve customer satisfaction
Threats
- May face competition from similar SaaS products
- May need to constantly update and adapt to new technology trends
- May face challenges with ensuring data security and privacy
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Zendo Plan
Zendo offers a freemium pricing model with basic features for free and advanced features available in paid versions.
Starter
Free
2 Agent Per Month
For micro teams that want to get their business off the ground. All the free features and 5 premium tokens a month.
Branded Client Portal
Quotes, Invoices, and Payment Requests
Public Service Catalog & Order Forms
Bank Transfer & Stripe support
Sell Services: Custom, Free, Productized, or Subscriptions (soon)
Request Management
Workflows and Work Management
Unlimited Clients and Clients' Requests
Auto-Follow-Up Upon Request Submission
Tax Support
Quote Approval Flow
Growth
19
1 Agent Per Month
For growing businesses. All features are available to your team without limitations.
Up To 100 Agents
White-Label
Custom Domain Support
Automated Payment Requests
Automated Quotes and Invoices
Unlimited Automations