Unbabel is a Language Operations platform that uses advanced AI and human input to provide high-quality translations for businesses. It helps enterprises expand into global markets and improve multilingual customer experiences across marketing and customer service. Unbabel integrates with popular CRMs and Chat platforms to deliver translations within existing workflows across digital support channels. The platform is managed through the Portal, where customers can control translation flows, monitor key metrics, and perform other tasks to operationalize the use of different languages across their business. Unbabel works with leading customer support teams at brands such as Facebook, Microsoft, Booking.com, and Uber.